terms & conditions

Weather/ Cancellation Policy

You may cancel or reschedule a reservation for any reason however payment is non refundable. Cancellations up to 1 hour before scheduled delivery (1 hour prior to event start time) are given credit with our company which is valid for up to one year. You may also transfer your credit to a friend or family member. Please call us at (713) 487-9299 to cancel or reschedule a reservation and we will be happy to assist you.

Refund / Cancellation Policy 

We do not give refunds for cancellations. This is because we carry limited quantities of each product and our equipment is sometimes reserved weeks or months in advance for parties. We also purchase equipment in advance based off current orders to meet demand. By reserving equipment for your party we place that equipment out of service from anyone else being able to rent.

Taxes

Taxes are not included and will cost an additional 8.25% tax, unless you are tax exempt. If you are tax exempt, please send us a copy of your tax exempt form to info@thespacecityparty.com

Debit Cards, Credit Cards & Company Checks

We accept all major credit cards, debit cards and company checks in U.S. Dollars only. Personal Checks are not accepted by our company. For company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We will charge a $50 fee on all returned checks.  

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to rent. The Space City Party LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. In the event that we are not able to accommodate your order, your payment will be returned.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether The Space City Party LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Email Marketing

We will never sell your information and have security safe guards to make sure we protect your identity. By providing your email address, we only use this information to send you confirmation emails, order updates, and information about our products and services. After your reservation is complete, we offer a safe unsubscribe below our emails or give information to be removed from our communication channels.

Additional Terms of Lease

The Space City Party, LLC is not responsible for bad weather, disruption of electrical service and/or unfavorable conditions that may arise and no charges or fees will be reimbursed as a result. ABSOLUTELY NO silly string, slim, crayons/markers or similar items, such as, but not limited to, food, drinks, confetti, foam or trash, in or around the unit at any time. Silly string and like objects will cause permanent damage to the unit and the customer will be responsible for the full replacement value of the rented unit and/or assessed a $500.00 cleaning fee if the unit is determined not to be permanently damaged. The customer agrees not to operate the unit in a manner contrary to this contract and the rules of use on each unit. If the customer operates the unit in a manner contrary to the contract and rules of use on each unit, and the unit is damaged, the customer agrees to pay the cost or repair or full replacement value of any damaged equipment or unit. The customer agrees that the equipment leased is for the customer's own use and said equipment is not be loaned, sub-let, mortgaged or in any other manner disposed of by the customer. The customer further agrees to be liable for any loss of said equipment by reason of fire, theft, or any other cause.

Hold Harmless Provisions

The customer agrees to indemnify and hold The Space City Party, LLC harmless from any and all claim, actions, suits, proceedings, costs, expenses, fees, damages and liabilities, including, but not limited to, reasonable attorney’s fees and costs, arising by reason of injury, damage, or death to persons or property, in connection with or resulting from the use of the leased equipment. This includes, but is not limited to, the manufacture, selection, delivery, possession, use, operation, or return of the equipment. The customer hereby releases and holds harmless The Space City Party, LLC from injuries or damages incurred as a result of the use of the leased equipment. The Space City Party, LLC cannot, under any circumstances, be held liable for injuries as a result of inappropriate use, God, nature, or other conditions beyond its control or knowledge. The customer also agrees to indemnify and hold harmless The Space City Party, LLC from any loss, damage, theft or destruction of the equipment during the term of the lease and any extensions thereof.

Disclaimer of Warranties

The Space City Party, LLC makes no warranty of any kind, either express or implied, as to the condition of or performance of any leased equipment and the customer agrees to immediately cease use of the equipment and contact The Space City Party, LLC if any of the lease equipment develops any indication defect or improper working conditions. The customer agrees to use the equipment at his own risk.

Breach/Indemnity/Arbitration

In the event that the customer breaches any of the terms of this lease, the customer will pay for all consequential damages and further indemnify The Space City Party, LLC for all costs incurred by The Space City Party, LLC incurred in enforcing the terms of the lease or in defending any claim or lawsuit arising out of the operation of said equipment, including the amount of any judgment, attorney’s fees and costs. If The Space City Party, LLC determines, within its own discretion, that the customer has failed, in any way, to observe or comply with the conditions of this lease, The Space City Party, LLC may exercise any of the following remedies: termination of this agreement; reenter property and retake the equipment; declare any outstanding rent and charges immediately due and payable and initiate whatever legal proceedings necessary to recover said equipment or monies; and/or pursue any additional remedies available it by law. If a conflict arises, The Space City Party, LLC and the customer will abide by Texas state laws.